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Common Problems and Fixes Pt.1


 

D-S1GNZ.com

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20.06.2009, 15:52

Common Problems and Fixes Pt.1

[SIZE=4][blink]*AOT list of common problems/fixes*[/blink][/SIZE]


[size=3]Problems and Fixes:[/size]

[size=2]
Overview
[/size]
  1. Graphic Problems and Artifacts
  2. Widescreen not working
  3. Hud not showing
  4. Game Freezes when entering a server
  5. AA3Game.exe Error
  6. File d3dx10_35.dll was not found
  7. My Soldier doesn't show up in the list
  8. No statistics while playing
  9. Black bars on top and under the screen
  10. My training results are not updated
  11. Critical Error while changing map
  12. Game freezes and no sound



  1. Graphic Problems and Artifacts

    Thread(s) url: http://aaotracker.com/thread.php?threadid=196565
    Common cause of the problem:
    - Outdated Graphics card or Drivers
    - Your card might be overheating
    Screenshot: http://img194.imageshack.us/img194/8364/lolllf.jpg
    Solution/workout:
    - install the latest drivers for your card
    - check if the temperature is not too high for your card.

  2. Widescreen not working

    Thread(s) url: http://aaotracker.com/thread.php?threadid=196728
    Common cause of the problem:
    - wrong user settings
    Screenshot:
    Solution/workout:

    Quoted

    Originally posted by LCM99
    You can also manually set your resolution. Go to your console and type:

    Source code

    		 
    1

    SetRes 1600x1200

    Where 1600x1200 is your desired screen resolution. It should force the game to that resolution and cancel any black bars if they shouldn't be there.

    Don't know if it would work but it would be worth a try I guess.

    Found here:
    http://forum.americasarmy.com/viewtopic.…2810637#2810637


  3. Hud not showing


    Thread(s) url: http://aaotracker.com/thread.php?threadid=196627
    Common cause of the problem: Forced Anti-aliasing
    Screenshot:
    Solution/workout:

    Quoted

    Originally posted by LCM99
    Do you have anti-aliasing turned on? If so, that's the cause of it, but I don't think there's a solution right now for it.


    Quoted

    Originally posted by -=DeltaBravo=-
    ATI drivers have Anti-aliasing AND anisotropic filtering BOTH which need to be off (or "use application settings")


    Quoted

    Originally posted by My_Bong
    Turn them off in the Video card settings not in game settings. Worked for me.


  4. Game Freezes when entering a server


    Thread(s) url: http://aaotracker.com/thread.php?threadid=196637
    Common cause of the problem: Auth Server and MBS

    Quoted

    Originally posted by [GA]Homey
    It still looks like that all those freezes and hangups are still caused by problems with Auth.- and MBS Servers down or not responding correctly.

    Whenever the game freezes (training or trying to join server), the last lines in my game logfile always contain stuff like this

    Source code

    		 
    1
2
3
4
5
6
7
8
9

    ScriptLog: INFORMATION: Initializing MBS client access
Log: Initializing AA3 Master Browsing System (MBS) on port 3040 and ip mbs.aa3.americasarmy.com
Log: MBS LAN Server Listener port: 9001, Client Listener port: 9000
Log: Authenticating MBS with mbs.aa3.americasarmy.com
Log: MBS server init result: 0
ScriptLog: INFORMATION: MBS system initialized.
Log: MBSEngine Error -1
Log: MBS Error: -1 (length 33):
Log: error -1 (general error) occurred


    So something wrong with MBS Server or the game not dealing with MBS correctly.

    Also the game doesn't seem to have a good error handling here, otherwise we would get a error message or a timeout, and not a complete freeze ...

    Screenshot:
    Solution/workout: Update to the latest version of AA 3.0

  5. AA3Game.exe Error

    Thread(s) url: http://aaotracker.com/thread.php?threadid=196447
    Common cause of the problem:
    Screenshot:
    Solution/workout:

    Quoted

    Originally posted by darkriku12
    I found a solution for some Vista users,

    Vista has this program called the Data Execution Prevention. It stops new executable programs from starting if they take large processing space. Here's what you do.

    Right click on Computer and click Properties. Then click "Advanced System Settings". After that, click Settings under Performance in System Properties under the Advanced tab. Then click the "Data Execution Prevention" tab. From there, add AA3Game.exe to the list by selecting the Add button and finding it.

    Click ok and then try it. Worked for me.


  6. File d3dx10_35.dll was not found

    Thread(s) url: http://aaotracker.com/thread.php?threadid=196717
    Common cause of the problem: Missing or incorrect installation of Directx
    Screenshot:
    Solution/workout:

    Quoted

    Originally posted by [GA]Homey

    Running the DirectX-Setup Installer might also fix the problem !?

    It's located here:
    C:\Program Files (x86)\Steam\steamapps\common\america's army 3\DirectX\DXSETUP.exe

    Not sure if it would fix your problem, but that folder also contains files like: AUG2007_d3dx10_35_x86.cab, which should contain the missing files your game is missing so much ...


    Quoted

    Originally posted by LCM99
    Last night when I had the problem, I downloaded and installed the latest DirectX Driver, and it worked fine after that.

    http://www.microsoft.com/games/en-US/Abo…irectX10-a.aspx
    (Click "Download the latest DirectX" on that page)

    Download and install that, then click on the exe file as mentioned before. That worked for me.


  7. My Soldier doesn't show up in the list

    Thread(s) url: http://aaotracker.com/thread.php?sid=&po…182#post2677182
    Common cause of the problem: Authorization server delays / not working
    Screenshot:
    Solution/workout:

    Quoted

    Originally posted by D-S1GNZ.com

    It's the Auth server, it can't send you your soldiers info, just check availability and when it says it's in use, press cancel, and your soldier should be there


  8. No statistics while playing

    Thread(s) url: http://aaotracker.com/thread.php?threadid=196683
    Common cause of the problem: unknown
    Screenshot:
    Solution/workout: No solution yet


  9. Black bars on top and under the screen

    Thread(s) url: http://aaotracker.com/thread.php?sid=&postid=2677192
    Common cause of the problem: Aspect Ratio / Monitor, not 100% sure
    Screenshots: http://img40.imageshack.us/img40/2638/screenshot00000l.png
    http://img197.imageshack.us/img197/3426/screenshot00001.png
    http://img188.imageshack.us/img188/9634/screenshot00002.png
    Solution/workout: No solution yet

  10. My training results are not updated

    Thread(s) url: http://aaotracker.com/thread.php?threadid=196676
    Common cause of the problem: Authorization server down
    Screenshot:
    Solution/workout: See point 4.

  11. Critical Error while changing map

    Thread(s) url: Current thread
    Common cause of the problem: Unknown Cause
    Screenshot:
    Solution/workout:

  12. Game freezes and no sound

    Thread(s) url: Current thread
    Common cause of the problem: Probably America's Army 3 had a conflict with your sound which resulted in a frozen game. That's the most logic, but I'm not sure if that's the problem.
    Screenshot:
    Solution/workout:







I'll try to update as many times possible.
What to say :)

This post has been edited 4 times, last edit by "D-S1GNZ.com" (21.06.2009, 13:39)

[DRUNK]Vodka

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20.06.2009, 15:57

I installed the update on top of the preloaded Steam version and I kept getting freezes. When I installed a fresh copy via deploy client just yet the freezing problems stopped. So it might be worth trying to completely uninstall the version you have and re installing a fresh version via the deploy client instead of Steam.

evilfury-

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20.06.2009, 16:12

Im downloading again this time via deploy. But its damn slow around 30kb/s. Crap.

Plurk

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20.06.2009, 17:20

Good effort Signs :thumbup2:

I was thinking about something along the same line, but since I didn't even have the time to download the game - with keeping the forums clean and all - my input would be next to useless.

I hope this will help direct people to the advise they need to fix their problems.

-GrAz

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5

20.06.2009, 19:18

Im trying to figure out 9, ill update if i work it out because it bugs the crap out of me

kriss.inc

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20.06.2009, 22:30

There aren't any solution for no. 5 (AA3game.exe) yet...

@ -GrAz: Nice sig, LMAO!! :laugh:

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[Ri051]RimtuTiTuki

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21.06.2009, 00:31

I have problem No.11

I get CE when server changes map... Any ideas ahy this happens?

Manimal T. Hunter

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21.06.2009, 03:00

I was exploring a map, ran out of ammo, so went to check the controllsettings to check something. When I entered the controlls screen the program froze up, the sound was lagging and then went completely off. The screen lagged to as well briefly but then the options screen (by pressing ESC) became visable, wehn I closed it, it was still partially there. Sound never returned. Character couldn't move, mouse didn't react anymore.
Had to quit the game with CTRL ALT DEL -> Task Manager -> Stop AA3

then went into these forums, but the entire PC had no sound anymore, so I had to reboot to get sound up and running again... hmmm...
Retired from Battletracker Forums!

^!Ry@n!^

G(o)d Bl3ss Americ@

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21.06.2009, 12:37

Thanks for posting these solutions. ;)

Unfortunately I have prob #5 but I can't add AA3Game.exe - Vista won't let me.
I have admin privileges but it will not let me add it. :cry:

Can anyone help me please?
Only fools say in their hearts,
"There is no God."...-Psalm 14:1,NLT

"THIS WE'LL DEFEND -US Army" (1775)

^!Ry@n!^

G(o)d Bl3ss Americ@

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21.06.2009, 14:06

It is quite irritating - utterly maddening actually. :ranting:

Anyone fixing it should be awarded the Nobel Prize in Computer Games. :wacko:
Only fools say in their hearts,
"There is no God."...-Psalm 14:1,NLT

"THIS WE'LL DEFEND -US Army" (1775)

This post has been edited 1 times, last edit by "^!Ry@n!^" (21.06.2009, 14:06)

cure.Pain

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22.06.2009, 00:32

RE: Common Problems and Fixes

plz add this to freeze fix !! NO.4

http://aaotracker.com/thread.php?threadid=196852 8)

it helped me.. ive tryed it 100 times now and it works
B4 it frose evry 9 out of 10 tryes on joining servers!
:rolleyes:

This post has been edited 1 times, last edit by "cure.Pain" (22.06.2009, 00:33)

MillionenMarkus

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22.06.2009, 13:16

Here are two approches for graphic problems and the "no hud" problem:

http://aaotracker.com/thread.php?threadid=196848

-BAB^Blade

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25.08.2009, 16:16

A very handy forum post thanks

Help Our Heros


For my real AA2 stats

$[RD]$Mister_Rubby

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25.08.2009, 22:29

You might wanna add this to the list, was just about to open a thread for this topic but then I discovered signz' post here.

From my knowledge

Ingame bugs that occur while playing:

Spawn bug - You cant move: Press Escape and you will be able to move again.

Server message "Could not find valid spawn point for you": Make a reconnect to solve this problem.

The server scoreboard sums up all your scores and shows -1 KIA even though that you did not die: Normally this isn't affecting you in any way, but on a few servers that "false" KIA is being counted - this can just be fixed by a reconnect or server change, I recommend changing the server though as it often happens again on the same server.

When spawning you have a different gun than you selected with almost no ammo: In most cases pressing Escape makes you get more ammo, doesn't affect your wrong weapon and/or your wrong weapon modification though.

Empty saw bug: Sometimes, rather rarely, pressing Escape makes you get one magazine - this bug is one of the most annoying and not really fixable bugs so far.

While playing, after sprinting or nading your gun is suddenly invisible: Simply switch to a different weapon such as grenades; your weapon is still there so you can shoot nonetheless.

You and/or your team are playing "Take and Hold", while being at the objective the bar doesn't fill: Everyone near it has to leave the objective area once - after that you will be able to take it again.

You are playing "Take and Hold", you are capturing an objective and switch to the F2-F4 menu, suddenly the mini map shows that the objective being captures is white:
When the objective is white you don't continue capturing it, you have to move away from the area and return to the point again to go on capturing it.

Your gun eventually doesn't shoot: Either you have a bug, which can be fixed by reloading 1-2 times, or you didn't reload properly (interrupted by sprinting too early or melee), this can be fixed by once reloading properly, too.

You are throwing a grenade, your grenade seems to stick to your hand and doesn't fly: Press your throw button several times until you see it fly, mostly lag-caused or simply buggy, it may be that you throw all your grenades of the type you got in your hand until the bug is fixed.

After having made a kill you notice that there is a gun flying exactly over your head, always at the same position: Even though that this happens very rarely it happens - it's annoying and gives the enemy your position easily - only by picking it up (and throwing it away in case) you get rid of that bug.

You are leaning or aiming over a wall, you shoot and your bullets are flying differently than your crosshair, you hit your cover instead of where you aim at: Simply change your position or stand up for a moment.

While playing you were hitting Escape for a reason, check something etc. and you go back into the game - you actually are out of the menu but it's still shown on the left side of the screen without to go away: Only a reconnect can fix this issue.

You just got revived in the field, your view is strange - from the feet or from the pelvis: Right now that bug cannot be fixed, you just need to change your thinking as it depends on your view where you shoot at (view from hip: shoot at the enemy's pelvis/stomach to hit the neck and/or head).

Last round you died while zooming (especially with the sniper rifle), your view is still in zoom after being respawned: Simply zoom in and out to get your "normal" view back.

The match or the first half of it is over - you want to select a gun, you can't - everything is locked (disabled or invisible): Hit Escape and return to the F3 menu - everything will be available again.

Your entire HUD is gone after respawning: Hit Escape or one of the menu buttons twice to fix this.

While firing your weapon it doesn't make a sound and you see no muzzle flash, yet you see that you create bullet holes: Switch your guns and reload your weapon to fix this. Basically your gun works, it just looks weird.

An enemy is down, dead, you try to confirm him - it doesn't work: Often someone else already confirmed him, he can't be confirmed twice though, simply ignore it. In other cases when you killed him yourself you need to wait some time until he's confirmable.

Suddenly while playing your textures are crazy, purple etc. it looks like Halloween on crack: Go to windows to temporarily fix it, your game will run slower after that though so that just a restart of the AA3Game.exe properly fixes it.

Server browser issues: You start the game, the filter shows the server list, but it's the one you loaded the last time, so simply refresh again & when you try to join a specific server via clicking on it your game suddenly freezes - you can just join it via console (F12/Ö: open xxx.xxx.xxx.xxx)

You are joining a server, without a reason you get kicked by PB and return to the main menu: Join a different server where you can play, then retry joining the other server after 5-10 mins.

General PB problems: You can (additionally to your normal PB from AA 3.0) download the 3.0 PB client from www.evenbalance.com and install it, updating works easier and takes less time and when your PB doesn't work properly once you simply reinstall PB and it should solve your problem.

Have fun playing ;)

This post has been edited 3 times, last edit by "$[RD]$Mister_Rubby" (27.08.2009, 21:54)

Plurk

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29.08.2009, 17:16

Since this thread was created before the merge with Battletracker, most of the links here are dead now. Please refer to this thread for current issues and fixes.