Yep, I have a similar problem and disabled the firewall. The splash screen pops up and then a few seconds later I get a popup from windows saying AA3Game.exe has stopped working and then I have to close the program...
I manage to open the game (very slowly splash screen hangs for ever) as soon as I try enter a server the game just crashes. When I last got the server list there was about 8 people in total on 35 + servers.
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well even when you get the game loaded you can't even get past the training. When you pass a training mission it sits there and trying to connect to auth servers which it will never happen.
Guys all your troubles stem from authorization servers being down.It bugs the game since the client is in constant communication with those. Sit back,relax and they will sort it out. The game generated extreme surge of players trying to do trainings and play,which in turn crashed the auth. servers. In a few days it will be business as usual.